Keeping You Informed

updated: Monday 8th March 2021

Current Status:

  • Bike Fit - Available for New Bike Fits only, at Gresham St. by appointment - Email Us
  • Servicing - Not currently available - Email Us
  • V69 Coffee at Gresham Street - Closed
  • New bike sales - contactless pickup and handover available from Gresham Street
  • Collect from Store - order by phone and contactless collect from Gresham Street
  • Stores:
  • Gresham Street: We are still building bikes that have already been ordered and/or are ready for delivery/pickup. We are otherwise closed to visitors.
  • Jermyn Street: Temporarily closed

Contact Bespoke Gresham Street:
Tel: 020 7796 1263
Email: gresham@bespokecycling.com


With the recent increase in restrictions we've had to take the difficult decision to temporarily restrict the services we offer in-store.

We're committed to taking care of our staff and customers and continuing to serve you as safely and effectively as always.

Our team remain busy building and shipping new bikes and supporting our customers via phone and email throughout the current situation.

Currently we are offering New Bike Fits (on our Retül jig) only - we are not able to offer a fit service on your existing bike. However, we are constantly evaluating the situation, and working towards resuming our full range of bike fit options as soon as possible.

You can read more about our temporary new Bike Fit protocol here.

We have implemented a number of protocols to ensure that conditions are safe for everyone, including distancing within the store, regular sanitising, and provision of protective gloves/masks where required.

Due to exceptional demand and the time and space limitations imposed by safety protocols we have had to temporarily suspend our workshop/servicing facilities.

However, we are constantly evaluating the situation, and working towards resuming our full range of bike fit options as soon as possible.

Thank you for your patience, understanding and support through this difficult time. As an independent retailer we value our close relationship with our customers, and look forward to continuing to help you get the most from your cycling for many years to come.


We will continue to update this page with the latest news, as well as keeping you informed via our social media channels:

Facebook - facebook.com/BespokeCycling

Instagram - @bespokecycling

Meanwhile please do contact us with any questions, we're here to help.